FAQ
Shipping is available to all locations across New Zealand and Australia
Our flat rate for shipping is $8 NZD for NZ and $18 AUD for AU
After placing an order, please allow 3 working days for it to be processed. We do not ship on holidays or weekends.
Once your order has been dispatched, allow 1-2 business days for transit time (if you live in the North Island, non-rural address) and 2-3 business days if you are in the South Island or rural North Island.
For AU orders, please allow 3-10 working days for your order to be delivered after processing. We process orders within 3 working days.
All of the stock is held in New Zealand and dispatched from Auckland.
We want you to be 100% happy with your order, but if you need to return an item we are happy to help. Please refer to our Returns & Refunds Policy for more information or email us at hello@lunabonita.co.nz
We ship to Australia. We are looking to expand our shipping locations to be able to ship internationally in the future. Stay tuned!
Promo codes can be entered at checkout.
Please note that once orders have been confirmed, we are unable to cancel or change them.